QueueMetrics > Outbound and QueueMetrics

Problem in outbound queue

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QueueMetrics:
When you're running an outbound call, if you set verbose 99 on the Asterisk CLI, what messages do you see?

emel_punk:
i used this and it work !! but on asterisk 1.4

,set(anagent=${AGENTBYCALLERID_${CALLERID(NUMBER)}})



i have another client with asterisk 1.2 and its always empty so... may be problems with asterisk 1.2.

QueueMetrics:
I think that Set and Setvar should be used based on the *n version.

emel_punk:
SORRY THIS IS WHAT I USED OND asterisk 1.2.5

exten => 3139000,1,answer
exten => 3139000,n,setvar(agenteis=${AGENTBYCALLERID_${CALLERID(NUMBER)}})
exten => 3139000,n,noop(------------------>${agenteis})
exten => 3139000,n,gotoif($["${agenteis}"!="")]?marcarag)
exten => 3139000,n,musiconhold()
exten => 3139000,n(marcarag),DEADAGI(queueDial.agi|${EXTEN}|zap/g0/${EXTEN}|outbound|Agent/${agenteis})
exten => 3139000,n,hangup


but its always empty....

why???

QueueMetrics:
1. make sure the system is idle (e.g at night)
2. connect to the Asterisk cli via "asterisk -vvvvvvvvvr"
3. run the QM transaction
4. copy the printout of what happended in Asterisk

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