QueueMetrics forum

QueueMetrics => Running QueueMetrics => Topic started by: barryf on March 24, 2009, 14:53:02

Title: Using Oreka for call recordings
Post by: barryf on March 24, 2009, 14:53:02

Hi,

I have installed the latest (SVN) GPL versions of oreka - orkaudio, orktrack and orkweb, and am using QM 1.5.1

oreka is working OK (nice to have recording offloaded from Asterisk!), but in the QM manual, it says I need to have the tables orktag, orksegment, orktape, orkservice, orktagtype. However, the tables orktag and orktagtype do not exist.

The manual states that the GPL version can be used, but I am wondering if this maybe is not the case...

Anyone know how to get the GPL version of oreka working with QM?

Thanks

-Barry Flanagan

Title: Re: Using Oreka for call recordings
Post by: QueueMetrics on March 24, 2009, 15:24:04

I'll ask the developers and will let you know.

Title: Re: Using Oreka for call recordings
Post by: scooby2 on April 11, 2009, 10:02:45

Any update on this?

Title: Re: Using Oreka for call recordings
Post by: QueueMetrics on April 14, 2009, 15:18:36

It looks like at the moment the GPL version does not work, but it does the comemrcial version. I am unsure if the GPL version of the Oreka recorder wil support it in the future - we have asked Orecx anyway.

Title: Re: Using Oreka for call recordings
Post by: Sonia on April 23, 2015, 13:49:42

Any body know about Oreak databases how i get it?