QueueMetrics > MySQL storage and Qloaderd/Uniloader

Qloader + Queuemetrics cant loggin agent.

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blackgecko:
Im installing a test setup this is the scenario.

Slackware Linux running Asterisk 1.8.7.1
qloader 1.27 installed and running and uploading data correctly

Centos 5.6
Queuemetrics 12.5.1 installed via yum
modified configuration.properties
"default.queue_log_file=sql:P001"
"cluster.servers=testsrv|trix"
"cluster.testsrv.manager=tcp:queuemetrics:*****@172.XXX.XXX.XXX"

I can check Mysql Storage Information and i can see info uploaded

Partition Entries N. calls From: To: Days of data: Last heartbeat:   
P001 1 0   2012-06-20 06:02    2012-06-20 06:02  0,0 days    2012-06-20 06:02 

i can run the setup wizard and i get my queue config from asterisk, so i think manager conection is working

I log in as an agent and when i try to logon to the queue

it has a dropdown menu to select server wich is blank
agent´s code already with the agent code
and current extension where i put the extension im at.

but when i click the run button i get this error

QueueMetrics cannot send the command to the PBX.

so im stuck at this point.

Any help about this ?

blackgecko:
After lots of research ive found that you need to configure the AMI parameter in configuration.properties

callfile.dir=tcp:queuemetrics:*****@172.XXX.XXX.XXX

now it is working i just had one problem with the time queuemetrics report

configuration.properties
#The default time zone offset. Valid values -24...24 hours
default.timeZoneOffset=0


qloader.pl
my $timezone_offset  = -5 * 3600;  # in seconds

cause whe are in mexico city.

session of agent from    06/21 - 11:00:58    06/21 - 11:03:00 is reported as    06/21 - 06:00:58    06/21 - 06:03:00

once i changed back to
qloader.pl
my $timezone_offset  = 0 * 3600;  # in seconds

everything is being reported as it should.

hope this is usefull to someone.

akuma:
I am having this same issue here.  I am running on CentOS 5.8 and QM version 12.10.1.  We have PBXact installed on a separate server.  The PBX has for the firmware, it is : 10.818.210.57-2 and the Service Pack is: 1.0.0.24.

I have updated the config file to point to the PBX server, and restart services, however I am still receiving this error message.

Any help or ideas will be greatly appreciated.

QueueMetrics:
What is the error msg you are having?
Did you try the connection tester?

akuma:
I have looked and have been unable to locate a connection tester.

For the error, when I log in as a test agent, I click on "Show inbound calls for agent xxxx".  I then click on Join Q, and select the Q I wish to join.  When I do that I get the error, "QueueMetrics cannot send the command to the PBX."

I also did some digging and noticed on my PBX server, it is trying to access the MySQL database on that server instead of the actual QueueMetrics server.  The file I was using was /var/log/asterisk/qloaderd.log

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