QueueMetrics > General Asterisk configuration

Barge function.

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QueueMetrics:
If you look at the dialplan, you should be able to see where the "Agent/XXX" is received; just rewrite that to Local/XXX@ext. It's true that there is a problem with outgoinbg calls, I think we will adrdress it after 1.4.1.

dskinner:
I see.  Roughly like this:

exten => 11,n,Set(QM_AGENT_CODE=${CUT(QM_AGENT_CODE,/,2)})
exten => 11,n,Set(QM_AGENT_CODE=Local/${QM_AGENT_CODE})

I'll have to test it later as something else needs my attention.  Thanks!

-Dennis

QueueMetrics:
Yes, kind of - I believe that must be Local/${AGENTCODE}@somecontext, but you get the idea.

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