QueueMetrics forum

QueueMetrics => Running QueueMetrics => Topic started by: bhenry on October 14, 2010, 17:37:49

Title: Since Moving to Dynamic Agents - Transferred calls show 0 duration
Post by: bhenry on October 14, 2010, 17:37:49

When I was using agent channels, attended transfer worked fine in reports and was accurate.  Since moving to dynamic agents, I have an issue where queuemetrics shows the transfer but the duration of the person that the call was transferred to is showing up as 0.0.  I am using Asterisk 1.4

Title: Re: Since Moving to Dynamic Agents - Transferred calls show 0 duration
Post by: QueueMetrics on October 15, 2010, 09:15:32

Can you post a trace from the queue_log file?