QueueMetrics > Running QueueMetrics

[solved] how availability sessions are measured?

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qmax:
It's ok to adding and removing agents to queues through web interface.
(btw, there are completely inadequate russian labels).

But If to engage pausing to do not account their time,  when they are in queue, but does not login -
we need make agents unpaused before login and paused back after logoff.
I just cannot figure out how to implement it.

Upd:
Ok. dealed with pauses.

Solution:
joining queue sets pause "prepearing to work"
logging in unpauses agent
logging out (hangup) sets pause "out of air"
leaving queue sets pause "finishing work"

QueueMetrics:
That's cool.
We're working on an updated Russian translation.

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