QueueMetrics > Outbound and QueueMetrics
outboun calls
QueueMetrics:
The "caller" will be the destinatio number, and "emel romo" the originating party.
emel_punk:
THANKS THANKS THANKS THANKS THANKS THANKS THANKS THANKS THANKS THANKS THANKS THANKS THANKS THANKS THANKS THANKS THANKS THANKS THANKS THANKS THANKS THANKS THANKS THANKS THANKS THANKS THANKS THANKS THANKS THANKS THANKS THANKS THANKS THANKS THANKS THANKS THANKS THANKS THANKS THANKS THANKS THANKS THANKS THANKS THANKS !!!
;D
QueueMetrics:
;)
emel_punk:
All rigth ::)
i have a question, now i have all my calls outbound calls registered at QM..
but when i go to details of teh calls and y select details for an especific call:
it show me something like this
Asterisk Call ID: 1236715541.8554
Date and time: 10/03/2009 - 15:05:42
Caller ID: 4133892
Handled by: agent/8074
Duration: 115 sec.
Waiting time: 4 sec.
Original position -
Disconnection cause: Caller disconnected
Transferred to:
URL: -
Status code:
Srv
but it doesnt show me the link attachment to the file. like it happen with the inbound call...
how can i do for that??
QueueMetrics:
Does the audio file exist at all? was the call recorded?
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