QueueMetrics forum

QueueMetrics => Running QueueMetrics => Topic started by: emel_punk on March 23, 2010, 17:49:10

Title: stadistics chance per hour
Post by: emel_punk on March 23, 2010, 17:49:10

Hello QM Comunity

Since almost a  year  since i've start use QM for clients along with the company i work in colombia and everything works great.
Thanks for you support !!

One of our clients has told us about a weird situation, the stadistics have variations between hours.

For example they run reports at 8:30 today march 23 about calls from the past  week    and the result is 15000 answered  calls  then they  run  same report but  at 17:30  and  the result is 15010 calls

i've check the ntp server and date and everything looks normal?

what else can i check?



anyway Thanks !!

Title: Re: stadistics chance per hour
Post by: QueueMetrics on March 24, 2010, 09:55:55

May this be the cause?
http://queuemetrics.com/faq.jsp#faq-062-qm_numbers