QueueMetrics > Improving QueueMetrics

Show if audio recording exists in the detail view

(1/1)

gb_delti:
If the detail view of the answered calls would show if audio files exist for a given call, this would reduce the number of unnecessary clicks on the magnifying-glass icon drastically and make listening to calls more productive and easy.

QueueMetrics:
This would be hard, on the other side, because it would mean 100x audio lookups, and they might be quite expensive with users that have a lot of recordings with no categorization.

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