QueueMetrics forum
QueueMetrics => QueueMetrics news => Topic started by: Mausabot on February 07, 2019, 11:30:45
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With this new tutorial you will be able to set up an effective answering-machine detection (AMD) system for your call center, using WombatDialer predictive dialer for Asterisk PBX.
We want to run an outbound campaign, in which we play a file and wait for the receiver’s acknowledgment by pressing a selected key. We want to make sure that in case the receiver has an Answering Machine we will get a specific audio message that will be recorded by their machine.
Discover how:
https://www.wombatdialer.com/blog/blog/2019/02/07/AMD-detection/?lid=U114