QueueMetrics > Running QueueMetrics
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bhenry:
--- Quote from: QueueMetrics on May 18, 2010, 16:25:19 ---As an agent is available "in general", they appear on all queues at once; that's why we strip them with the requirement that they take at least one call.
If you use ADDMEMBER the problem does not arise.
--- End quote ---
We use ADDMEMBER in combination with static queues. Is there no other way for this work without the requirement that they take at least one call? Can this be a suggestion for the future to work without this requirement?
Regards,
Brendan
QueueMetrics:
I am adding this as a feature request.
We track this as #1103
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