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bhenry:

--- Quote from: QueueMetrics on May 18, 2010, 16:25:19 ---As an agent is available "in general", they appear on all queues at once; that's why we strip them with the requirement that they take at least one call.

If you use ADDMEMBER the problem does not arise.


--- End quote ---

We use ADDMEMBER in combination with static queues.  Is there no other way for this work without the requirement that they take at least one call?  Can this be a suggestion for the future to work without this requirement?

Regards,
Brendan

QueueMetrics:
I am adding this as a feature request.

We track this as #1103

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