Outbound and QueueMetrics

Topics

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[1] Queuemetrics 1.5.1 outbound by Agent problems

[2] Outbound calls in QM 1.5.1

[3] New for 1.5.1: tracking agent in outgoing lost calls

[4] Reporting on unanswered outbound calls

[5] Outbound and Druid

[6] outbound calls not working if logged in via QM

[7] Outbound calls

[8] Agents on Outbound call still show as available in other queues

[9] Realtime monitoring of outbound queue

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