QueueMetrics > Running QueueMetrics
stuck/hung calls with 1.4.4?
scooby2:
It is wierd as this happens on both 1.2.15 and 1.4.21.2 with QueueMetrics 1.4.x. We never experienced this issue with 1.3.1. Obviously it seems Asterisk is broke but I am confused. Should I be using unanswered=yes in cdr.conf on 1.4?
QueueMetrics:
Version 1.3.1 used a more aggressive call removal, but we figured out that you would generally prefer to see a call was there. If you run version 1..4.5 you can close those calls manually.
scooby2:
Could a feature request be put in to make this user configurable? Our call center loves everything about 1.4.6 except for this and the broken buttons which sound like they should be fixed in the next release.
QueueMetrics:
We are tracking this issue as #453 - we will probabily make it (though not in the next version I fear). :)
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