QueueMetrics forum

WombatDialer => Running WombatDialer => Topic started by: yojarmye on May 27, 2016, 14:47:55

Title: view call details in Queuemetrics
Post by: yojarmye on May 27, 2016, 14:47:55

Hello,

From Queuemetrics report´s, dont show the number called in "Ans. Detaill". The colum "Caller" is void.
The queue is config to "outbound calls".

In the asterisk queue_log, I see the called number:
  1464352381|WBT.673551111|XXXXXX|999@from-internal|CALLOUTBOUND|-|called_number|
and in the queue_log table show in field "data2", but in the queuemetrics report not show.

Thanks!!.

Title: Re: view call details in Queuemetrics
Post by: yojarmye on June 03, 2016, 10:33:55

And found a way to do it ..
In the part of wombat "Call Placing details" only write "Agent CLID: (*)": $ {num}. I already goes in the "caller" field the calling number in the report of QueueMetrics

As if this can help someone who has the same problem ...

Thank you!!

Title: Re: view call details in Queuemetrics
Post by: QueueMetrics on June 09, 2016, 16:06:59

 ;)