QueueMetrics > Running QueueMetrics

Agentlogin and attempts greater that 1

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emel_punk:
Greetings  ;D
 

I am kind of  confused,  why when i am checking reports  my inbound queues and  some calls  in answered section appear  with,    Attempts  greater than 1 even 10 or more. when this  should happen?, i mean because  i am using "agentlogin"  for  login agents so a call can not ring to them.

 ???

QueueMetrics:
this means that Asterisk recorded a number of failed attempts for this call. If this does not delay the answer, you should not care.

emel_punk:
OK thanks   ::)

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