QueueMetrics forum
QueueMetrics => Running QueueMetrics => Topic started by: coolname on November 24, 2010, 08:15:52
Title:
can i show the real name instead of agent num in the report page
Post by:
coolname
on
November 24, 2010, 08:15:52
the agent is dynamic login
Title:
Re: can i show the real name instead of agent num in the report page
Post by:
QueueMetrics
on
November 25, 2010, 12:28:55
Yes absolutely - just create an Agent for that extension.