Running QueueMetrics

Topics

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[1] Restricting Vistors to specific queue(s), access to reports for their queue(s)

[2] grade of service report ( Service level agreement )

[3] Waiting and Duration problems in Realtime monitoring

[4] Recorded calls no longer available

[5] Diference between Unanswer Calls reports

[6] Migrate version (1.3 to 1.4)

[7] XML-RPC realtime method does not filter by queue

[8] queue_log problem?

[9] Listening of recored monitor call – Not working

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