QueueMetrics > Realtime Live

Realtime n. Agents not updating

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sinaps1:
Hi all,
I have a problem on the queuemetrics Real time Monitorin, everything work like a charm but the only problem i have is that the ready agents is not compatible with the real agents on the asterisk loged in.
So i was wondering if is any possibility to update the available agents on the Asterisk with the Available agents on the Queuemetrics so in this way i will be aligned with the Asterisk and I will have more control on the Inbound calls flow.

Thank you

mirkox:
Hi sinaps1,

I'm sorry but I can't understand your request, could you please rephrase?

Thank you

Kind Regards
Mirko

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