QueueMetrics > Running QueueMetrics

Outbound calls and URL's

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QueueMetrics:
Try and change the CALLOUTBOUND record by removing the dash "-" so that it is like:


--- Quote ---1298898955|1298898955.26342|q-001|Agent/109|CALLOUTBOUND||55628|
--- End quote ---

and not


--- Quote ---1298898955|1298898955.26342|q-001|Agent/109|CALLOUTBOUND|-|55628|
--- End quote ---

Dalius M.:
Its working, thank you very much!

QueueMetrics:
 :)

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