Live Call Monitor Problem.

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ledainam:
Hi QueueMetrics
I update new log when i use live call monitor now

== Parsing '/etc/asterisk/manager.conf': Found
== Parsing '/etc/asterisk/manager_custom.conf': Found
== Manager 'queuemetrics' logged on from 192.168.2.144
-- Executing [1001@from-internal:1] Macro("Local/1001@from-internal-a5a9,2", "exten-vm|novm|1001") in new stack
-- Executing [s@macro-exten-vm:1]
Macro("Local/1001@from-internal-a5a9,2", "user-callerid") in new stack
-- Executing [s@macro-user-callerid:1] NoOp("Local/1001@from-internal-a5a9,2", "user-callerid: ") in new stack
-- Executing [s@macro-user-callerid:2] Set("Local/1001@from-internal-a5a9,2", "AMPUSER=") in new stack
-- Executing [s@macro-user-callerid:3] GotoIf("Local/1001@from-internal-a5a9,2", "1?report") in new stack
-- Goto (macro-user-callerid,s,13)
-- Executing [s@macro-user-callerid:13] NoOp("Local/1001@from-internal-a5a9,2", "TTL: ARG1: novm") in new stack
-- Executing [s@macro-user-callerid:14] GotoIf("Local/1001@from-internal-a5a9,2", "0?continue") in new stack
-- Executing [s@macro-user-callerid:15] Set("Local/1001@from-internal-a5a9,2", "__TTL=64") in new stack
-- Executing [s@macro-user-callerid:16] GotoIf("Local/1001@from-internal-a5a9,2", "1?continue") in new stack
-- Goto (macro-user-callerid,s,23)
-- Executing [s@macro-user-callerid:23] NoOp("Local/1001@from-internal-a5a9,2", "Using CallerID "" <>") in new stack
-- Executing [s@macro-exten-vm:2] Set("Local/1001@from-internal-a5a9,2",
"FROMCONTEXT=exten-vm") in new stack
-- Executing [s@macro-exten-vm:3] Set("Local/1001@from-internal-a5a9,2",
"VMBOX=novm") in new stack
-- Executing [s@macro-exten-vm:4] Set("Local/1001@from-internal-a5a9,2",
"EXTTOCALL=1001") in new stack
-- Executing [s@macro-exten-vm:5] Set("Local/1001@from-internal-a5a9,2",
"CFUEXT=") in new stack
-- Executing [s@macro-exten-vm:6] Set("Local/1001@from-internal-a5a9,2",
"CFBEXT=") in new stack
-- Executing [s@macro-exten-vm:7] Set("Local/1001@from-internal-a5a9,2",
"RT=""") in new stack
-- Executing [s@macro-exten-vm:8]
Macro("Local/1001@from-internal-a5a9,2", "record-enable|1001|IN") in new stack
-- Executing [s@macro-record-enable:1] GotoIf("Local/1001@from-internal-a5a9,2", "0?2:4") in new stack
-- Goto (macro-record-enable,s,4)
-- Executing [s@macro-record-enable:4] AGI("Local/1001@from-internal-a5a9,2",
"recordingcheck|20100419-103351|1271648031.1187") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/recordingcheck
recordingcheck|20100419-103351|1271648031.1187: Inbound recording enabled.
recordingcheck|20100419-103351|1271648031.1187:
CALLFILENAME=IN-1001-1271648031.1187
-- AGI Script recordingcheck completed, returning 0
-- Executing [s@macro-record-enable:999] MixMonitor("Local/1001@from-internal-a5a9,2", "IN-1001-1271648031.1187.wav") in new stack
-- Executing [s@macro-exten-vm:9]
Macro("Local/1001@from-internal-a5a9,2", "dial||tr|1001") in new stack
== Begin MixMonitor Recording Local/1001@from-internal-a5a9,2
-- Executing [s@macro-dial:1] GotoIf("Local/1001@from-internal-a5a9,2",
"1?dial") in new stack
-- Goto (macro-dial,s,3)
-- Executing [s@macro-dial:3] AGI("Local/1001@from-internal-a5a9,2",
"dialparties.agi") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/dialparties.agi
dialparties.agi: Starting New Dialparties.agi
== Parsing '/etc/asterisk/manager.conf': Found
== Parsing '/etc/asterisk/manager_custom.conf': Found
== Manager 'admin' logged on from 127.0.0.1
dialparties.agi: Caller ID name is 'unknown' number is 'unknown'
dialparties.agi: USE_CONFIRMATION: 'FALSE'
dialparties.agi: RINGGROUP_INDEX: ''
dialparties.agi: Methodology of ring is 'none'
-- dialparties.agi: Added extension 1001 to extension map
-- dialparties.agi: Extension 1001 cf is disabled
-- dialparties.agi: Extension 1001 do not disturb is disabled
> dialparties.agi: extnum 1001 has: cw: 0; hascfb: 0 [] hascfu: 0 []
> dialparties.agi: ExtensionState: 1
dialparties.agi: Extension 1001 has ExtensionState: 1
-- dialparties.agi: Checking CW and CFB status for extension 1001
dialparties.agi: Extension 1001 is not available to be called
dialparties.agi: Extension 1001 has call waiting disabled
== Manager 'admin' logged off from 127.0.0.1
-- AGI Script dialparties.agi completed, returning 0
-- Executing [s@macro-dial:4] NoOp("Local/1001@from-internal-a5a9,2",
"Returned from dialparties with no extensions to call and DIALSTATUS: BUSY") in new stack
-- Executing [s@macro-exten-vm:10]
Set("Local/1001@from-internal-a5a9,2", "SV_DIALSTATUS=BUSY") in new stack
-- Executing [s@macro-exten-vm:11]
GosubIf("Local/1001@from-internal-a5a9,2", "0?docfu|1") in new stack
-- Executing [s@macro-exten-vm:12]
GosubIf("Local/1001@from-internal-a5a9,2", "0?docfb|1") in new stack
-- Executing [s@macro-exten-vm:13]
Set("Local/1001@from-internal-a5a9,2", "DIALSTATUS=BUSY") in new stack
-- Executing [s@macro-exten-vm:14]
NoOp("Local/1001@from-internal-a5a9,2", "Voicemail is novm") in new stack
-- Executing [s@macro-exten-vm:15]
GotoIf("Local/1001@from-internal-a5a9,2", "1?s-BUSY|1") in new stack
-- Goto (macro-exten-vm,s-BUSY,1)
-- Executing [s-BUSY@macro-exten-vm:1] NoOp("Local/1001@from-internal-a5a9,2", "Extension is reporting BUSY and not passing to Voicemail") in new stack
-- Executing [s-BUSY@macro-exten-vm:2] PlayTones("Local/1001@from-internal-a5a9,2", "busy") in new stack
-- Executing [s-BUSY@macro-exten-vm:3] Busy("Local/1001@from-internal-a5a9,2", "20") in new stack
> Channel Local/1001@from-internal-a5a9,1 was never answered.
== Spawn extension (macro-exten-vm, s-BUSY, 3) exited non-zero on 'Local/1001@from-internal-a5a9,2' in macro 'exten-vm'
== Spawn extension (macro-exten-vm, s-BUSY, 3) exited non-zero on 'Local/1001@from-internal-a5a9,2'
== End MixMonitor Recording Local/1001@from-internal-a5a9,2
== Manager 'queuemetrics' logged off from 192.168.2.144 elastix*CLI>

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I use extension 1001 for live call monitor feature.
Thanks.

QueueMetrics:

--- Quote from: ledainam on April 16, 2010, 12:46:45 ---After we change SIP/1001 to Local/1001@from-internal in dialplan, when we make a call and 1003 pickup this call. We use extension 1001 to listen live call. But we can't listen anything. Extension 1001 is available to pickup . But in log , we alway see extension 1001 have "busy" status.
Thankss

--- End quote ---

I would have done the opposite - from Local/10001 to SIP/1001, just to avoid the dialplan.

ledainam:
Thanks. When i change back to Sip/1001 , i can listen live call :D
Can i join the conversation ? For example , when customer call the agent , can supervisor join or coach it?
Thanks u very much.

QueueMetrics:
I am not sure Asterisk supports this. Recent versions should support "whispers".

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