QueueMetrics forum

QueueMetrics => Improving QueueMetrics => Topic started by: cwstevens on September 28, 2013, 17:34:28

Title: Answer/Unanswered Details blank in PDF report.
Post by: cwstevens on September 28, 2013, 17:34:28

The Answered and Unanswered  Detail pages are blank in generated PDF reports. I have tested many times with different amounts of call records and those pages in the generated PDF are always blank. Thank you.

Title: Re: Answer/Unanswered Details blank in PDF report.
Post by: QueueMetrics on September 30, 2013, 13:15:10

That's because you use the PAGED data blocks. You need to use the old data blocks (not paged)

Title: Re: Answer/Unanswered Details blank in PDF report.
Post by: cwstevens on October 03, 2013, 20:08:27

After I changed the data block then the details do appear in the report. Thank you!