QueueMetrics forum

QueueMetrics => Running QueueMetrics => Topic started by: sebun on January 09, 2014, 16:12:48

Title: Customize "DNIS Used" shown values
Post by: sebun on January 09, 2014, 16:12:48

Hi,

Is there any way to edit the "DNIS Used" values shown?

(http://img854.imageshack.us/img854/8213/5927.png)

Basically, in the image you see DNIS, N. Calls and the percentages. So, again, is there any way to make this table to show the total amount of minutes that calls implied?

Thanks!

Title: Re: Customize "DNIS Used" shown values
Post by: QueueMetrics on January 14, 2014, 10:16:10

No but it could be a trivial customization..... please contact our support services.

Title: Re: Customize "DNIS Used" shown values
Post by: sebun on January 15, 2014, 20:24:27

Thank you!

Title: Re: Customize "DNIS Used" shown values
Post by: QueueMetrics on January 16, 2014, 15:48:04

You are welcome