QueueMetrics forum

QueueMetrics => Realtime Live => Topic started by: gavinlew on October 02, 2008, 20:32:23

Title: Live Monitoring - Waiting/Duration Times
Post by: gavinlew on October 02, 2008, 20:32:23

Hi,

I am migrating away from a Trixbox solution to my own custom installation using Asterisk/FreePBX 2.5.0/Queuemetrics 1.4.7.1 (Licensed)

Everything is up and running apart from , during Live Monitoring, the Waiting/Duration Times for a call do not appear to get updated , the fields are always blank.

Title: Re: Live Monitoring - Waiting/Duration Times
Post by: QueueMetrics on October 03, 2008, 16:05:18

Can you send a screenshot? I think that value comes straight from the APi answer.

Title: Re: Live Monitoring - Waiting/Duration Times
Post by: QueueMetrics on October 04, 2008, 10:06:35

You likely have in your configuration.properties:

Code: [Select]

liveclock.enable=false
try to set it to:

Code: [Select]

liveclock.enable=true
Otherwise values that depend on live timing are not shown.

Title: Re: Live Monitoring - Waiting/Duration Times
Post by: gavinlew on October 07, 2008, 18:35:09

Fantastic. Many Thanks, problem resolved , all up and running on the new platform.