QueueMetrics > Outbound and QueueMetrics
Outbound calls
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El_Terrible:
for outbound calls I used to use this code:
[salida]
exten => _8.,1,Dial(Zap/g2/${EXTEN:1})
exten => _8.,2,Hangup
and I changed for:
[queuedial]
exten => _8.,1,Set(MY_QUE=OUT)
exten => _8.,2,Set(MY_NUM=${EXTEN:1})
exten => _8.,3,Set(MY_AGENT=${CALLERIDNUM})
exten => _8.,4,NoOp,Ag: ${MY_AGENT} N: ${MY_NUM} Q: ${MY_QUE}
exten => _8.,5,MixMonitor(Q-${MY_QUE}-${UNIQUEID}.wav|b|)
exten => _8.,6,AGI(queueDial.agi|${MY_NUM}|Zap/g2/${MY_NUM}|q-${MY_QUE}|Agent/${MY_AGENT})
exten => _8.,7,Hangup
but it doesn't work, there is anything else to change?
QueueMetrics:
Do you have the AGI installed at all? ;D
There is a giude for this: see http://queuemetrics.com/download/TrixBox_Outgoing_v20.pdf
El_Terrible:
I use Asterisk 1.4.21.2 in a centos 5 distribution, I have 4 queues and everyone can make calls without restriction, I checked the link but I'm not sure if I can use in this case. On the other hand how can I check if the AGI is instaled?
QueueMetrics:
See if the /var/log/asterisk/agi-log.txt file is creted. If it's missing, the AGI is either not present or not runnable (see also: http://queuemetrics.com/faq.jsp#faq-014-agi )
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