QueueMetrics forum

QueueMetrics => QueueMetrics installation => Topic started by: wusanchez on March 08, 2012, 13:39:47

Title: Problem with Queuemetrics 12.02
Post by: wusanchez on March 08, 2012, 13:39:47

i setup all queuemetrics 12.02, but when i try to load data from de asterisk (/var/log/queue_log) i recibed this message.

in the file "configuration.propierties"
default.queue_log_file=/var/log/asterisk/queue_log

***************************************************************************************************
I/O Exception: java.io.FileNotFoundException: \var\log\asterisk\queue_log (El sistema no puede hallar la ruta especificada)
***************************************************************************************************

Title: Re: Problem with Queuemetrics 12.02
Post by: coolname on March 11, 2012, 08:41:30

be sure \var\log\asterisk\queue_log  is exist？

Title: Re: Problem with Queuemetrics 12.02
Post by: wusanchez on March 12, 2012, 18:43:00

of course
***********
-rw-r--r-- /var/log/asterisk/queue_log
***********
maybe there need to have permiso at 755¿¿¿???

Title: Re: Problem with Queuemetrics 12.02
Post by: QueueMetrics on March 13, 2012, 08:40:08

Under which user is your webapp running? most likely not root.

Title: Re: Problem with Queuemetrics 12.02
Post by: wusanchez on March 13, 2012, 13:21:58

the user is "demoadmin"

Title: Re: Problem with Queuemetrics 12.02
Post by: QueueMetrics on March 22, 2012, 11:33:51

No - which user is the tomcat process running under? how did you install QM and which is your base distro?

Title: Re: Problem with Queuemetrics 12.02
Post by: wusanchez on April 23, 2012, 09:40:38

we used debian 5.0.8, the asterik 1.4.21, Mysql 5.0. But Queuemetric runing in Windows 2003 Server with Apache Tom CAT 6.0

Title: Re: Problem with Queuemetrics 12.02
Post by: QueueMetrics on April 27, 2012, 15:22:17

Ok, so there is no /var/log/asterisk/queue_log file on the Windows box that runs QM!
 ;D