Running QueueMetrics

Topics

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[1] After call wait time

[2] Queue Information

[3] Queuemetrics stops working every Sunday!

[4] Transfered Queue Calls

[5] Detail of unanswered call report

[6] Callers Stuck In Queue

[7] no link to access call recordings

[8] Pause while being paused!

[9] An Agent can change the state of other different Agent.

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