QueueMetrics > Realtime Live

Problems with Agent pages

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DowNetworks:
i did all what your manual says.  i have that working perfect.  but the agents page buttons don't work. I can't log them off or log them in or put the on pause or take it off.

QueueMetrics:
1. are the buttons clickable or d o you immediately get a ne rror message?

2. if you are logged on to the Asterisk CLI when you press a button, do you see any activity?

DowNetworks:
yes the buttons are clickcable and when i'm in the CLI and click then i don't see any activity.

i don't receive error on the web or CLI.  they just don't work.

QueueMetrics:
Lorenzo told me it is working now - do you confirm?

rachel.primrose:
Hi,

I am experiencing exactly the same problem.

I'm running tcpdump for the IP of our asterisk server too - when I go to the Live page, I see activity, but trying to log on/off/pause/unpause from agents page I see nothing.

I am using the latest version of Queuemetrics, 1.4.3.

Any help would be really appreciated!

Thanks.

 - Rachel Primrose

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