QueueMetrics forum

QueueMetrics => Improving QueueMetrics => Topic started by: jahyde on April 19, 2011, 19:06:08

Title: Agent Coaching or Asterisk whisper
Post by: jahyde on April 19, 2011, 19:06:08

It would be nice if this were in the gui on the Realtime page.

Title: Re: Agent Coaching or Asterisk whisper
Post by: QueueMetrics on April 22, 2011, 10:52:55

We have a way to do this completely off-band using IM.
If you have a suggestion on how to implement whispers using the web GUI, we would love to hear that.