QueueMetrics > Running QueueMetrics
Waiting and Duration problems in Realtime monitoring
QueueMetrics:
We just released it - the website will be updated later today.
Marquis:
OK, thanks. I just grabbed the 1.4.1 tarball, and I will test it ASAP and respond back here.
Marquis:
This still is not working for me. :(
QueueMetrics:
I think I need you to send over a few screenshots of what is going on.
For maximum ease of understanding, the best thing is to take a screenshot where you are seeing:
- QM realtime page
- A shell window showing "tail -f /var/log/asterisk/queue_log"
so it's very easy to match whta is going on with the last lines of the queue_log.
See http://astrecipes.net/index.php?n=251 for how to submit an error.
Thanks.
Marquis:
I can send this information over, though I'm not sure what the queue_log is going to prove. It sees the entry of the call into the queue and also sees when it is answered by an agent, but is not calculating the Waiting time of a call in queue or the Duration of a call that's connected to an agent.
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