QueueMetrics > QueueMetrics installation

Error occurred in the Transaction handler

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Mariña:
Hi,

I'm having the following problem installing QM. I'm following the same steps on another clients and everything runs ok.

Do you know what it can be??

Thanks,

Mariña


SP] javax.servlet.ServletException - -- Inner Exception -- Exception: javax.servlet.ServletException Error: -- Inner Exception -- Exception: it.loway.tpf.common.exceptions.TechException Stack trace: Errore nella decodifica stringa esadecimale at it.loway.tpf.presentation.validation.Validatore.leggiStringaHex(Unknown Source) at it.loway.tpf.transaction.servlets.ValidaAttivazione.setActivationCode(Unknown Source) at it.loway.tpf.transaction.servlets.LowayTransactionController.init(Unknown Source) at javax.servlet.GenericServlet.init(GenericServlet.java:211) at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:1044) at org.apache.catalina.core.StandardWrapper.allocate(StandardWrapper.java:701) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:144) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.StandardContextValve.invokeInternal(StandardContextValve.java:198) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:152) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:137) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:118) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:929) at org.apache.coyote.tomcat5.CoyoteAdapter.service(CoyoteAdapter.java:160) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:799) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:705) at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:577) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684) at java.lang.Thread.run(Thread.java:595) -- End Inner Exception -- Stack trace: javax.servlet.ServletException: -- Inner Exception -- Exception: it.loway.tpf.common.exceptions.TechException Stack trace: Errore nella decodifica stringa esadecimale at it.loway.tpf.presentation.validation.Validatore.leggiStringaHex(Unknown Source) at it.loway.tpf.transaction.servlets.ValidaAttivazione.setActivationCode(Unknown Source) at it.loway.tpf.transaction.servlets.LowayTransactionController.init(Unknown Source) at javax.servlet.GenericServlet.init(GenericServlet.java:211) at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:1044) at org.apache.catalina.core.StandardWrapper.allocate(StandardWrapper.java:701) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:144) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.StandardContextValve.invokeInternal(StandardContextValve.java:198) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:152) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:137) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:118) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:929) at org.apache.coyote.tomcat5.CoyoteAdapter.service(CoyoteAdapter.java:160) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:799) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:705) at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:577) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684) at java.lang.Thread.run(Thread.java:595) -- End Inner Exception -- at it.loway.tpf.transaction.servlets.LowayTransactionController.init(Unknown Source) at javax.servlet.GenericServlet.init(GenericServlet.java:211) at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:1044) at org.apache.catalina.core.StandardWrapper.allocate(StandardWrapper.java:701) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:144) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.StandardContextValve.invokeInternal(StandardContextValve.java:198) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:152) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:137) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:118) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:929) at org.apache.coyote.tomcat5.CoyoteAdapter.service(CoyoteAdapter.java:160) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:799) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:705) at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:577) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684) at java.lang.Thread.run(Thread.java:595) -- End Inner Exception -- "

QueueMetrics:
This means that QM was not able to determine that the licence pasted had the format of a valid licence. Very likely, either you left some spaces in, or you forgot a piece of the licence key.

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