QueueMetrics > Running QueueMetrics

Weekly call answer percent?

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jhfitness:
Is there a way to get a graph of the percent of answered/unanswered calls per time unit (preferrably weekly)? I can put it in a custom time range and get the percent answered/unanswered for that whole range, and I can keep selecting different ranges, but only one at a time. Since that exists though I wonder if it means there is also a built-in way to look at averages broken out by week or month within a longer range, and I just can't find it.

QueueMetrics:
If you look at the daily / hourly reports, you should see the number of answered vs unanswered.

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