QueueMetrics > QueueMetrics installation
Time and GMT in QM
Rodrigo:
Hello,
I am having one problem with QM1.4.3, regarding time zone.
After having installed all the asterisk infrastructure and having finished configuration, the hour that QM shows is 60 minutes in the future.
I have been looking the options, but the only option which seemed related (TimeOffset) only made the calls appear to last -3600 seconds aprox.
The Debian is correctly configured and it shows the right time when prompted.
Thanks
QueueMetrics:
If you go to the licence page, what do you see as Time Zone?
See also: http://queuemetrics.com/faq.jsp#faq-032-timezones
Rodrigo:
I see the following:
System time:
Java Time: 2008-04-18 15:39:29 [1208529569]
Java Time Zone: GMT+01:00
I am located at Spain, so the GMT is right for my location.
QueueMetrics:
Ok - where do you see the time being incorrect?
Rodrigo:
In Realtime monitoring:
Realtime call center monitoring - 11:04:57
which is one hour behind our real timezone
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