QueueMetrics > Running QueueMetrics

Question about subque report presentation

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QueueMetrics:
I would turn off queue name expansion - set:


--- Code: ---default.showQueueComposition=false
--- End code ---

This way you will only see the "main" queue name.

eschurke:
I noticed that setting and did try it.  We still have the same issue.  But we used to get 2 rows with queue names, now we get just that one long one.

In the screen snippit I posted, the queue is defined with:

991.*|992.*|993.*|994.*|996.*|997.*|999.*


If I turn that setting back to true then it looks like this: http://img27.imageshack.us/img27/3573/screenhunter68.jpg

But when set to false it looks like the image posted above.

QueueMetrics:
One questions: are atomic simple queues defined in QM at all?

eschurke:
 ??? ummm, I don't know.   :)

What are atomic simple queues?  :)

eschurke:
OK - I just checked the manual and found that

Atomic queue: a queue that matches one-to-one to an underlying Asterisk queue.

After configuring the sub queues, we ran the auto config and it created queues for each atomic simple queue.  For example, queue 993 was created like 993.993.

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