QueueMetrics > Running QueueMetrics

cannot listen to recorded calls

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eaperezh:
Running latest tribox ce distribution.
installed latest queuemetrics.
system appears to work fine, but i have an issue with the call recordings.
when in QM i open the call detail, then the link to hear the recording appears below, so i click it but then IE/Firefox shows "page not found".
The link followd was http://192.168.1.247:8080/queuemetrics/qm/qm_popup_streamAudio.do?/var/spool/asterisk/monitor/q5000-20080529-165624-1212098184.31.WAV
and the file exists in /var/spool/asterisk/monitor with exact case.

Comments?

Thanks,

eaperezh:
Hope this helps: But it's in italian and i have no idea what it says. It's the Tomcat log

2008-05-29 17:01:31 StandardContext[/queuemetrics]LowayTransactionController: [5310ED97613B68901C3E3C145690AB26] Tempo totale esecuzione verbo 'qm_coda_ok': 6 ms
2008-05-29 17:01:38 StandardContext[/queuemetrics][5310ED97613B68901C3E3C145690AB26] Inizio classe it.loway.app.queuemetrics.callListen.caricaDatiPopupOK
2008-05-29 17:01:38 StandardContext[/queuemetrics][5310ED97613B68901C3E3C145690AB26] Estraggo dati della riga #3
2008-05-29 17:01:38 StandardContext[/queuemetrics][5310ED97613B68901C3E3C145690AB26] Fine classe it.loway.app.queuemetrics.callListen.caricaDatiPopupOK
2008-05-29 17:01:38 StandardContext[/queuemetrics][5310ED97613B68901C3E3C145690AB26] Inizio classe it.loway.app.queuemetrics.callListen.searchAudioFiles
2008-05-29 17:01:38 StandardContext[/queuemetrics][5310ED97613B68901C3E3C145690AB26] Searching audio: srv: '' clid: '1212098184.31'
2008-05-29 17:01:38 StandardContext[/queuemetrics][5310ED97613B68901C3E3C145690AB26] Condiz: true.true.true.
2008-05-29 17:01:38 StandardContext[/queuemetrics][5310ED97613B68901C3E3C145690AB26] Cerco files contenenti '1212098184.31' nella directory '/var/spool/asterisk/'
2008-05-29 17:01:38 StandardContext[/queuemetrics][5310ED97613B68901C3E3C145690AB26] Trovato file: '/var/spool/asterisk/monitor/q5000-20080529-165624-1212098184.31.WAV'
2008-05-29 17:01:38 StandardContext[/queuemetrics][5310ED97613B68901C3E3C145690AB26] Fine classe it.loway.app.queuemetrics.callListen.searchAudioFiles
2008-05-29 17:01:38 StandardContext[/queuemetrics]LowayTransactionController: [5310ED97613B68901C3E3C145690AB26] Tempo totale esecuzione verbo 'qm_popup_call': 8 ms
2008-05-29 17:01:41 StandardContext[/queuemetrics][5310ED97613B68901C3E3C145690AB26] Inizio classe it.loway.app.queuemetrics.callListen.streamCall
2008-05-29 17:01:41 StandardContext[/queuemetrics][5310ED97613B68901C3E3C145690AB26] Effettuo streaming '/var/spool/asterisk/monitor/q5000-20080529-165624-1212098184.31.WAV'
2008-05-29 17:01:41 StandardContext[/queuemetrics][5310ED97613B68901C3E3C145690AB26] File '/q5000-20080529-165624-1212098184.31.WAV' - Mime: 'audio/wav'
2008-05-29 17:01:41 StandardContext[/queuemetrics][5310ED97613B68901C3E3C145690AB26] Fine classe it.loway.app.queuemetrics.callListen.streamCall
2008-05-29 17:01:41 StandardContext[/queuemetrics]LowayTransactionController: [5310ED97613B68901C3E3C145690AB26] Tempo totale esecuzione verbo 'qm_popup_streamAudio': 7 ms
2008-05-29 17:01:41 StandardContext[/queuemetrics]LowayTransactionController: [5310ED97613B68901C3E3C145690AB26] [ERR] ClientAbortException:  java.net.SocketException: Connection reset

eaperezh:
Hmmm
It only works with Firefox, not IE 7.

QueueMetrics:
The message log you get is correct, this basically means that a file was found and it's streaming it.
I am going to run a test for IE7 just now.

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Update: it looks like it's working. See image here.

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