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IMPORTANT: error in the extensions_queuemetrics.conf that ships with 1.4.3
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QueueMetrics:
We have noticed that there is an error in the extensions_queuemetrics.conf file that ships with 1.4.3 and will prevent automatic login of agents.
Where the file shows:
--- Code: ---exten => 20,2,AgentCallBackLogOn(${AGENTCODE}||${AGENT_EXT}@agents)
--- End code ---
You must change the LogOn to Login, as follows:
--- Code: ---exten => 20,2,AgentCallBackLogin(${AGENTCODE}||${AGENT_EXT}@agents)
--- End code ---
We are fixing this for the next release but please do the changes manually on existing systems.
We apologize for the inconvenience.
(thanks to Criss for pointing that out)
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