QueueMetrics forum

QueueMetrics => QueueMetrics installation => Topic started by: tonils on June 24, 2008, 15:32:35

Title: Adding new QA Items
Post by: tonils on June 24, 2008, 15:32:35

If I edit an existing QA Item and then go on to create a new item, I get the screen below

(http://www.clarotech.co.za/queuemetrics/pic1.jpg)

• I can not enter an engagement code
• The text at the bottom shows that this uncreated code belongs to existing lists
• I can not save the new item

However, if I create the new item before editing an exisiting one, the system works as expected.

Tony

Title: Re: Adding new QA Items
Post by: QueueMetrics on June 25, 2008, 11:26:20

You should enter something as the engagement code, otherwise it will not work.