QueueMetrics > Realtime Live
Read this first: running Realtime Live
rhernandez31:
It is important that managers have all the permits?
read=system,call,log,verbose,command,agent,user
write=system,call,log,verbose,command,agent,user
thanx
QueueMetrics:
They just need to query tle list of agents and queues and live calls.
they will need originate to do live monitoring, etc.
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