QueueMetrics > Outbound and QueueMetrics

Problem in outbound queue

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emel_punk:
HERE IS IT........
[root@pbxprime asterisk]# asterisk -vvvvvvvvvr
  == Parsing '/etc/asterisk/asterisk.conf': Found
  == Parsing '/etc/asterisk/extconfig.conf': Found
Asterisk 1.2.15, Copyright (C) 1999 - 2006 Digium, Inc. and others.
Created by Mark Spencer <markster@digium.com>
Asterisk comes with ABSOLUTELY NO WARRANTY; type 'show warranty' for details.
This is free software, with components licensed under the GNU General Public
License version 2 and other licenses; you are welcome to redistribute it under
certain conditions. Type 'show license' for details.
=========================================================================
Connected to Asterisk 1.2.15 currently running on pbxprime (pid = 3826)
Verbosity is at least 9
    -- Accepting AUTHENTICATED call from XX.XX:XX:XX:
       > requested format = unknown,
       > requested prefs = (),
       > actual format = ulaw,
       > host prefs = (ilbc|ulaw|alaw|gsm),
       > priority = mine
    -- Executing Answer("IAX2/10000-3", "") in new stack
    -- Executing SetVar("IAX2/10000-3", "agenteis=") in new stack
    -- Executing NoOp("IAX2/10000-3", "------------------>") in new stack
    -- Executing GotoIf("IAX2/10000-3", "0?marcarag") in new stack
    -- Executing MusicOnHold("IAX2/10000-3", "") in new stack
    -- Started music on hold, class 'default', on IAX2/10000-3
pbxprime*CLI>
[root@pbxprime asterisk]#

QueueMetrics:
I would try the following tests:


--- Code: ---...
exten => 3139000,n,setvar(clid=${CALLERID(NUMBER)})
exten => 3139000,n,setvar(agenteis=${AGENTBYCALLERID_${clid}})
exten => 3139000,n,noop(clid: ${clid} agent: ${agenteis})
...

--- End code ---

also please run a SHOW AGENTS before running the command.

A lot of thing have been chenged in 1.2 to 1.4 in the dialplan vars etc....

emel_punk:
you were almost right !!! i ahve problems with asterisk but with iax extensions...  sip works perefectlly !!


THANSK AGAIN !!

QueueMetrics:
 ;D

arturohg:
I seem to have a similar problem. 

When I tried the suggested 3139000 code I got this:


--- Code: ---       -- Executing Answer("SIP/156-08314098", "") in new stack
    -- Executing Set("SIP/156-08314098", "clid=156") in new stack
    -- Executing Set("SIP/156-08314098", "agenteis=") in new stack
    -- Executing NoOp("SIP/156-08314098", "clid: 156 agent: ") in new stack

--- End code ---

So the AGENTBYCALLERID variable is empty

And show agents:

--- Quote ---loca*CLI> show agents
150          (Gustavo) not logged in (musiconhold is 'default')
151          (Meysie) not logged in (musiconhold is 'default')
156          (Pedro) available at '156@druid-user-telemarketing' (musiconhold is 'default')
3 agents configured [1 online , 2 offline]

--- End quote ---

I have the same problem that mirof said on November 04, 2007, 18:08:20
When I use an empty AgentCallBackLogin with the phone I get this message:

--- Quote ---Setting global variable 'AGENTBYCALLERID_156' to '156'
--- End quote ---

but when I use the QM login app it does not show this message

Thanks

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