General Asterisk configuration

Topics

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[1] Everytime Queue and Agents should be set to all to see Real-Time. Why?

[2] What are un-answered calls? Why are they always ZERO?

[3] FreePBX Hot Desking + Dynamic Agents + Queuemetrics

[4] Can someone please explain these two snapshots as to what is happening?

[5] aleph and trix servers? What are those?

[6] Agent status cannot be determined - What is causing this?

[7] Neither of agent portal controls such as Logon,Logoff,Add,Remove,or Pause work!

[8] What is realtime.agent_button_4=Local/104 ? I don't have that extension

[9] OrderlyStats and QueueMetrics from the same people?

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