QueueMetrics forum

QueueMetrics => MySQL storage and Qloaderd/Uniloader => Topic started by: Mailsouth on May 09, 2008, 18:53:47

Title: queue_log not writing after system change
Post by: Mailsouth on May 09, 2008, 18:53:47

We moved from one Asterisk Server to another and we copied the queue_log file from the old server to the new.  Now queuemetrics shows the old data but it does not show new or current data.  I have also noticed that queue_log is not updating.  I chown'd it with asterisk.asterisk, but still nothing.

Title: Re: queue_log not writing after system change
Post by: QueueMetrics on May 10, 2008, 09:12:05

Are you running SQL storage or flat_file?

Title: Re: queue_log not writing after system change
Post by: Mailsouth on May 12, 2008, 16:32:28

I think we're running SQL storage but we were running the flat file.  right now I just need something to work.  If I need to make a change that's fine.

Title: Re: queue_log not writing after system change
Post by: QueueMetrics on May 13, 2008, 11:01:05

Ok the simplest thing to do:
1. check that your Asterisk is appending data to the queue_log file
2. use flat-file storage (to check if you're on flat file, just go to the "custom report" page and look at the filename)