QueueMetrics > Running QueueMetrics

feature request: web-2.0 online pages update

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qmax:
That's not a functionality lack,
But periodically reloading pages look not very user-friendly in the age of web-2.0
Browser moves page to top, while user may be looking at the bottom.
When an alarm is sounded, browser may popup annoying alarm window, if there's no builting wav player.
And obvious drawback is absence of real-time notifications for real-time pages like agent live, online monitor, wallboard, and for "realtime live".

Turning all these in real live will significantly improve QM usability.

P.S.
There exist several comet-solutions, for such style of notifications.

marcos:
Hi,

Yes. Unfortunately this is what we inherited by the framework we used since the first release of QueueMetrics, when web-2.0 was only a dream.
We are working to understand what's the best framework that better integrate with actual implementation preventing us the complete rewrite of what's actually implemented.

I've pushed your feedback on our internal feedback tracker to be used as "reminder"  ;)

Keep in touch!

Regards,
Marco Signorini.

QueueMetrics:
This is already planned and will be available in Q3 2009.

QueueMetrics:
FYI: this is currently available in QM 1.5.5.

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