QueueMetrics > Running QueueMetrics

Need a way to mass delete agents

(1/1)

cuban_cigar:
So when importing settings, I accidently had all extensions in the agents.conf. That left the installation with hundreds of extra users. Manually deleting them would take hours, wiping queuemetrics database and reinstalling takes a while too, the only alternative.

PUT IN A WAY TO MANAGE USERS THAT IS IDENTICAL TO THE NICE IMPORT PAGE WITH CHECK BOXES NEXT TO EACH AGENT ALL ON ONE PAGE.

so there is not hours and hours of extra click time to get things done

QueueMetrics:
If you have SQL experience, go to the agneti_noti SQL table and delete what you don't need.

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