QueueMetrics > Running QueueMetrics

realtime agents (rather then dynamic)

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QueueMetrics:
Using addmemeber?

qmax:
yes. we use QueueAddMember to configure queues.
this seems the only way all CC subsystems stay in sync.

as a feature request:
it would be nice, if QM could produce such events from
superviser interface, rather then from agent interface.

P.S.
but according to how QM deals with it, i'm not sure it makes sense at all.

QueueMetrics:
I'm not sure I understand what is trhe "supervisor" interface- AMI?

qmax:

--- Quote from: QueueMetrics on June 10, 2009, 09:02:55 ---I'm not sure I understand what is trhe "supervisor" interface- AMI?

--- End quote ---
i mean web interface shown to user of class SUPERVISORS.
that is, some special key that allows to add agent to queue,
just like buttons from interface shown to AGENTS

QueueMetrics:
This is planned for sfter summer 09.

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