QueueMetrics forum

QueueMetrics => Running QueueMetrics => Topic started by: emel_punk on September 05, 2011, 19:47:31

Title: Agentlogin and attempts greater that 1
Post by: emel_punk on September 05, 2011, 19:47:31

Greetings  ;D
 

I am kind of  confused,  why when i am checking reports  my inbound queues and  some calls  in answered section appear  with,    Attempts  greater than 1 even 10 or more. when this  should happen?, i mean because  i am using "agentlogin"  for  login agents so a call can not ring to them.

 ???

Title: Re: Agentlogin and attempts greater that 1
Post by: QueueMetrics on September 06, 2011, 10:17:16

this means that Asterisk recorded a number of failed attempts for this call. If this does not delay the answer, you should not care.

Title: Re: Agentlogin and attempts greater that 1
Post by: emel_punk on September 22, 2011, 17:17:52

OK thanks   ::)