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How can I change when I want to monitor outbound call that is using PSTN (Zap ch

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praudada:
Hello?

Anybody help me...

I want to monitor outbound calls. and my asterisk is configured to using PSTN for all outbound calls.

I tried to use  the default configure of extensions_queuemetrics.conf..

   ....
   ...

   exten => 14,6,ChanSpy(SIP/${QM_CALLERID}|q)

but it is not working... I think I should change the ChanSpy(SIP/...) to ChanSpy(Zap/xxxx) likely...

How should I change it?

QueueMetrics:
1. make sure that the point you are changing is the one that gets exetcuted

2. when you have open outbound calls, do a "showchannels" to see how they are called. They might be "zap/2/12345678" instead....

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