QueueMetrics > Running QueueMetrics

feature request: adding default terminal for agents

(1/1)

qmax:
when agents imported from agents.conf, their default terminal is set to null.
this does not allow to monitor their calls.
we now have to hack SQL database to put terminal into '-' for all agents.

it would be nice to set them to '-' bu default when importing

QueueMetrics:
I agree - we track this as bug #762.

marcos:
Hi,
I've modified the code in order to set the current_terminal field as "-" for each new agent added by the configuration wizard tool.
It will be ready on next coming QueueMetrics 1.5.4 release.
Thank you for your feedback.

Regards,
Marco Signorini.

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