QueueMetrics > Improving QueueMetrics

Option to "show" days with 0 calls

(1/1)

chaag:
Currently, in the "Answered call distribution per day" report, days where no calls are received are skipped (not shown).

When pulling data for different queues into excel, it is painful to go line up all the missing dates and add in a "0".

To make pulling QM reports into excel easier, I'd love a config option to "show 0 call days in per day report"

thanks

QueueMetrics:
Added to the idea tracker.

QueueMetrics:
I am glad to tell you that issue #84 has been fixed and added to the upcoming release 1.5.1.

Thanks for making QM better! ;D

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