Improving QueueMetrics
Topics
[1] Pause timing
[2] Format Date Column When Exporting Reports
[3] Pause Time Alerts based on Code
[4] Auto refresh to all reports
[5] QM 13.12.1 - Realtime stops updating after using wand in Firefox.
[6] Option to go straight to call detail/recording from Agent Live page
[7] Let Realtime display a friendly log-in extension
[9] Answer/Unanswered Details blank in PDF report.
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