QueueMetrics forum

QueueMetrics => Running QueueMetrics => Topic started by: Saúl Ortega on July 06, 2013, 00:06:18

Title: Agent whin incoming call do not appears
Post by: Saúl Ortega on July 06, 2013, 00:06:18

(http://image.bayimg.com/b6a1a399d0fd38bc65e3c433661ca9a799927605.jpg)

Why the agent Juan does not apperas in registered agents? He is in queue 6666, he received a call from this queue.

This occurs sometimes, not always.

Title: Re: Agent whin incoming call do not appears
Post by: QueueMetrics on July 15, 2013, 18:16:39

Check what happens on the Asterisk side of things. Try a "show queue".