QueueMetrics > Running QueueMetrics

it takes a long time to open the /qm/popup_call.jsp

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coolname:
i have 17206630 records in queue_log file.it always takes a long time to open the http://ip:8080/queuemetrics/qm/popup_call.jsp page the the other pages,about 10s,and sometime lost connections.I have set the memory to 512M.How can it optimize it?

BTW:Sometimes ,i can see two duplicate records in /qm/popup_call.jsp,what's the matter?

QueueMetrics:
That's because it is searching for the audio files. If it takes so long, you'd better use a different audio storage strategy, like e.g. here: http://queuemetrics.com/manuals/QM_UserManual-chunked/ar01s19.html#_pms_to_match_recorded_calls

coolname:
thanks

coolname:
Because i'm sure the record is stored,how can i disable the search?

QueueMetrics:
Just point the search to an empty directory.

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